Knowledge Management Weblog
Monday, October 29, 2001
Nerve Wireless - Live Better, Unplug And one more virtual collaboration environment. Nerve Wireless is accessible from wireless devices.They say about themselves: "Collaboration for the next generation
Nerve Wireless offers products that allow people to work effectively with their peers across different enterprises and locations - regardless of the technology they use to manage their business."
posted by Dan Randow 3:15 PM permanent link
eProject Another virtual office technology. Its features include:
- Mesasge (web-based discussion that can send email)
- Calendar
- Documents (including folders)
- Tasks
- Directory (ie Contacts)
Looks nice.
posted by Dan Randow 3:08 PM permanent link
Douglas I. Kalish Home Page Doug Kalish is an experienced KM practitioner and consultant. This page contains various useful links. Of particular interest is Creating Communities at Scient: Hardware, Software and Culture a PowerPoint presentation about the "Scient Zone", a KM portal at Scient.
posted by Dan Randow 2:56 PM permanent link
Friday, October 26, 2001
Intraspect - Enterprise Collaboration Management Software A virtual workspace (like eRoom). Provides web-based shared storage, discussion, structured features like calendar, tasks lists, polls and notification. Integrates with enterprise systems.posted by Dan Randow 2:01 PM permanent link
Enterprise Collaboration: The Big Payoff This article is by contains Intraspect describes the business benefits of collaboration within and across corporate borders. Snippets include:
- "In [InformationWeek's] 2001 survey on Information Sharing and Collaboration, more than nine out of 10 business and IT executives indicated that collaboration—the sharing of business information within and across corporate organizations—will increase sales opportunities and about half say it will cut costs."
- "The Harvard Business Review reports that a 5% increase in customer retention can result in a 25% to 95% increase in profits from that relationship."
- "according to the Gartner Group, 80% of a company’s useful knowledge is unstructured information, residing in email, on desktops, in internally generated documents, on pages pulled off the web and in human-readable reports generated by enterprise applications."
If you read one bit though, make it the list beginning with "An effective enterprise collaboration solution must provide a technical means for people to".
posted by Dan Randow 1:55 PM permanent link
www.KMWorld.com A major KM portal. Inlcudes "Knowledge Community", KMWorld Magazine and KMWorld 2001 f2f in Santa Clara October 29 - November 1, 2001.
posted by Dan Randow 10:31 AM permanent link
Inxight Software A tree-based navigation structure for content repositories. A competitor to the Brain?
posted by Dan Randow 10:18 AM permanent link
Tuesday, October 16, 2001
Creating an e-culture at work An article by esoutions Brand Manager Sophie Perham describing some of the benefits and ways of building an eculture in organisations.The article cites "a McKinsey consulting report [which] recently studied new software implementation in a large firm. The investment had yielded savings of US$15 million a year – but the study found that failure to adequately change the workplace culture and processes to support the new technology meant another US$55 million of potential annual savings remained unrealised."
This is why GroupSense Online Groups projects aim to use existing software where possible. Introducing technology is easy. Building the culture and practices of using it to support ecollaboration is complex. It takes time and doesn't respond readily to usual product methodology and measurement. Where adequate technology (eg MS Exchange) is already in place, building eculture is a good place to start. It is low-risk, incremental, sustainable and everyone benefits from it. Once it begins to be established, the participants themselves will begin to demand better technology. The exact requirements will be easy to identify and the implementation will be pulled not pushed.
posted by Dan Randow 11:36 AM permanent link
Envisioning the eWorkplace Co-sponsored by Cap Gemini Ernst & Young Center for Business Innovation and eRoom Technology, this PDF documents a "two day virtual conference -- featuring visionary thought leaders -- explored how the evolving workplace dynamics and technologies are changing the future of work. ".
It is an exciting a broad-reaching vision for how we will all be working in 9 years. A good reminder of why it is worth building capabilties for working online.
posted by Dan Randow 10:05 AM permanent link
Friday, October 05, 2001
Web Crossing - Customer Support Web Crossing has implemented their platform as "Support Crossing" optimised for help desks.posted by Dan Randow 2:35 PM permanent link
Monday, October 01, 2001
The Brain Nice software that creates link-based representations of knowledge-bases.posted by Dan Randow 1:15 PM permanent link
