Knowledge Management Weblog
Wednesday, August 29, 2001
He Drills for Knowledge. An interview with John Old of Texaco about "how he helps the company's 18,000 people tap their collective brainpower -- and the ideas to help the company operate faster and more productively."Though Texaco uses specific KM technology (Knowlege Mail from Tacit Knowledge Systems), Old emphasises that what makes the difference is communities, culture, relationships and trust.
posted by Dan Randow 11:09 AM permanent link
Interview with Paul Duguid On Knowledge, Information and People (from HR.com Human Resources Management, Training, Jobs, Information)
Paul Duguid is a co-author of "The Social Life of Information". Paul shares the GroupSense view that knowledge is to do with information and (significantly with) relationships (see About Online Groups).
He makes the interesting point that most organisational PC systems continue to corral knowledge-workers into cubicles even tho the office have been deliberately organised as open plan.
Note: you can get access to HR.com as "guest".
posted by Dan Randow 10:57 AM permanent link
